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Terms and Conditions

About Us

Alliance Furniture is Australia’s leading importer and wholesaler of fine furniture. Alliance Furniture caters to Interior Designers, Decorators, Furniture Stores, Online Retailers, Builders, Architects and Commercial venues all around Australia.

Pricing

Product pricing will only become available to you once your account has been approved. All pricing will be accessible from our website, www.alliancefurniture.com.au. We will not give out pricing over the phone or by email to anyone without an approved account.

Online Retailers

Listing Online – Alliance Furniture welcomes requests from online stores to list our products online. All applications to list our products online will need to be made manually by sending us an email at sales@alliancefurniture.com.au. Please use this email to tell us a little bit about yourself and what products you are interested in.

You must not list any of our products online without our written permission.


Online Stores - We reserve the right to refuse if a store is found to not represent our products in a way deemed suitable by Alliance Furniture Trading. We also have the right to request a new online store to trade and establish itself for a longer period of up to 12 months prior to deciding on whether we will supply that store. Please note that as a defense against over market saturation, Alliance may also refuse your store at a specific time for none of the reasons above other than that we have reached our capita of online stores. This is both for our benefit and protection, as well as our existing clients and yours.

Online Market Places – We do not allow anyone to list our products on online market places. This includes websites like My Deal, Catch and Connect Furniture.

Product Names – We do not allow any retailers to use the product names displayed on our website on their own websites. This is to both avoid market over saturation and mostly importantly to prevent your potential customers coming to try and buy products from us directly.

Ordering

Orders – Orders can be made either by using our website or by sending us a Purchase Order by email. Orders cannot be placed over the phone.

Payment – Orders must be paid for upfront and in full. We can potentially offer a credit account after 6 months of successful trading.

Freight – All orders will be dispatched from our Sydney warehouse. We can organize freight on your behalf, or you can organize your own courier to pickup from us. Our freight quotes do not include assembly, rubbish removal or re delivery.

B2B Deliveries - We deliver to Sydney metro business addresses or freight depots one day per week for a flat fee of $50 ex GST. This fee does not apply if the order is over $1500 ex GST. All deliveries will be consolidated to one day of our choosing. To use this service, please contact us before ordering.

Out Of Stock Products – We make every effort possible to keep our website up to date with when products will be back into stock. All back in stock dates are only estimates and are subject to change without notice.

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